Anhoje Alqiyas for Educational Technology Company recognizes the importance of privacy and protection of personal data in the digital age and is therefore committed to protecting the privacy of users of Anhoje Alqiyas for Educational Technology Company services while browsing or using our websites and using our services, including the services provided on the Titrah platform www.titrah.com

  1. Collected data:
    1. This privacy policy applies to all services offered and provided by Anhoje Al Qiyas for Educational Technology Company on its websites, digital applications, competitions offered and other digital properties.
    2. We may also send other special notices highlighting specific uses we want to make of your personal data as well as the ability to opt-in or opt-out of specific uses on a case-by-case basis, including for new services or other services that may have their own privacy policy.
    3. Please note that although our services are directed to users who are at the age of 12 years and over, in some countries you must be 18 years old to subscribe to the services by Anhoje Al Qiyas for Educational Technology Company, in which case you must reach this age in order to be able to subscribe. While individuals under the age of 18 can make use of the Services, they may do so only with the intervention, supervision, and approval of a parent or legal guardian.
  2. What data do we collect?
    1. Browsing data: At any time you visit any website, including the TITRAH.COM platform, the host server will record your Internet Protocol (IP) address, the date and time of the visit, the type of Internet browser you are using, and the URL of any of the websites that refer you to this web site.
    2. Data that you provide to us: such as the user name, age, gender, email address, mobile number, and other data that we require from you when you use the services of by Anhoje Al Qiyas for Educational Technology Company provided on the TITRAH.COM platform.
    3. Usage data: It is data collected through your use of the various services provided by Anhoje Al Qiyas for Educational Technology Company and its various applications on the Internet, such as the sections you visited, the answers you carried out, and the interactions on the pages of wwwt.titrah.com or on its mobile applications.
  3. Why do we collect data?
    1. To provide you with services you request from us: To allow you to use online forms and to allow you to register for certain services such as social media services with other parties, to send messages or to create an account. In this case, we will ask you for personal data such as your name, email address and/or phone number.
    2. Allowing you to share information: To allow you to take full advantage of the participation features that we offer, such as participation in responses, shares, inquiries, interaction, comments and likes, and to allow you to create an identification account that can be seen by those registered on the websites of the by Anhoje Al Qiyas for Educational Technology Company and the Titah.com platform, which may include – if You choose to - your name and photo; and to combine your personal information that we obtain through one of the Services with information that we collect from other services to make it easier for you to share certain things with people you know or may not know.
    3. Giving you services specific to your needs and interests: To provide you with content tailored to you, such as the difficulty level of questions, learning and thinking skills appropriate to your academic level, and to allow us to know you better. And to give you more services that you request, more offers, exclusive offers and information. And to give you a better experience as a user, and to reveal more complex things, for example Which advertisements you may find more useful or which services and information are more relevant to you, giving you a better and more useful experience on our digital properties.
    4. To carry out payment transactions: to store transaction history, ensure that you have paid your subscription fees to our Services and comply with a legal or regulatory obligation in this regard.
    5. To communicate with you: We collect user data to allow you to contact and/or connect to the Titrah.com platform, to keep a record of our conversations, to assist you in resolving any issues you may encounter, to send you promotions and to tell you about our services, such as providing you with information about upcoming programs or making changes to our digital properties; And to contact you to compete and participate in various offers.
    6. To maintain and improve our services, to understand how you use the services of Anhoje Al Qiyas for Educational Technology Company and/or your use of the services provided on the Titrah.com platform, and to implement other functions; and to develop new services and offerings.
    7. To establish and maintain a reliable and secure environment: to investigate, detect, prevent, or report fraud, misrepresentations, breaches, security incidents, or other potentially prohibited or illegal activities; to protect our network of customers, users and distributors of our Services, your rights, and the safety and security of our Services; to enforce our Terms of Service or other agreements or policies; and to verify your identity and to limit damages to us and reduce the cost of correcting damages caused to us by using our services illegally.
  4. On what basis is the collected data processed?
    1. Depending on the type of data to be processed, we will process your personal data on one of the following bases:
      1. Your prior consent: for example, when we offer you to register for our services and create an account for you to use the Titrah.com platform services, or to subscribe to our newsletters or marketing emails or when we ask you to follow any relevant procedure that allows you to either accept or refuse the data processing expressly contemplated ; If you accept, you have the right to withdraw your consent at any time.  However, in some cases, your choice not to disclose your personal data or withdraw your consent may result in limiting your use of our services, features or offerings. For example, you may not be able to access certain parts of our websites and respond to your inquiries without providing the relevant information.
      2. contractual relationship: in such a case, the processing of your personal data is generally necessary for the performance of a contract; This means that if you do not wish us to process your personal data in this context, we may refuse to enter into such a contract with you.
      3. Legitimate interest: in the sense of data protection law: for example when monitoring or tracking devices are applied that indicate the processing of personal data to detect and prevent online fraud and intrusion.
  5. Legal obligations applicable to our activities
    1. For the purposes described above, we will grant access to your personal data to:
      1. Authorized employees, members of the company and its affiliates who need to know that information in order to process it for our benefit, who are subject to strict confidentiality contractual obligations and may be disciplined and even terminate our dealings with them if they fail to implement these obligations.
      2. In addition, we may need to transfer or allow authorized third parties to access your personal data, who are:
        1. Vendors and service providers we engage with to process personal data or perform services on our behalf (based on our instructions and subject to our privacy policy and other appropriate confidentiality and security measures).
        2. Successors in ownership of the business or our business (or are in serious discussions about such a possibility with new (potential) owners of the business or business); In this regard, if the ownership of the company or all or a substantial part of our business changes, or a company reorganization or any other action takes place or transfers between entities affiliated with the Company, you acknowledge and accept that we may need to transfer your personal data to the relevant third party (or the advisors) as part of any process for the purpose of analyzing any proposed sale or reorganization offer for the new owner.  We may also need to transfer your personal data to that reorganizer or third party after the sale or reorganize your personal data for use for the same purposes described in this Privacy Policy.
        3. Legal advisors, witnesses, experts, and judicial and quasi-judicial authorities in order to protect the Company from harm to its rights, property, or safety, protect our users, the public, and any third party as required or permitted by law, and enforce the necessary conditions for our Services, including investigation of potential violations.
        4. Administrative or judicial authorities in order to satisfy the requirements of any applicable law, regulation, legal process or enforceable governmental request
        5. We may also collect anonymous data to the public and to third party and other authorized partners - such as advertising companies or linked websites. For example, we may share information publicly to show indicators about the general use of our Services.
  6. Where is my data saved?
    1. We need to transfer your personal data to other countries, including outside the European Economic Area and countries in the Middle East, and to countries where data protection laws may be lower than those in your country. For example, we may process your personal data on a server located outside your country of residence and for this purpose we may transfer your personal data outside your country of residence. In order to ensure an adequate and consistent level of protection for your personal data, we will continue to implement on an ongoing basis appropriate safeguards to protect your personal data.
  7. How does Anhoje Al Qiyas for Educational Technology Company protect my data? protect my data?
    1. We follow appropriate physical, electronic, technical and organizational security measures, including governance models, to protect your personal data in accordance with data protection law from unauthorized access, use, alteration, disclosure or destruction of personal data.
    2. Please note that no data transmission over the Internet or the Website can be guaranteed to be without interference. In addition, you must also take appropriate measures to protect your personal data, in particular by keeping the password confidential. If you know or suspect that your account credentials have been lost, stolen, misappropriated, or otherwise compromised, or if there has been any actual unauthorized use of your account, please contact us.
    3. If we know or have reason to believe that your personal data has been compromised, we will promptly notify the affected users of the breach in accordance with applicable laws.
  8. How long is my personal data kept?
    1. We will retain your personal data for as long as your account is active, or as long as is necessary for the purpose for which the data was originally collected. This retention period may be up to 10 years. Our retention periods are based on the needs of our activities, and your information that is no longer needed is categorically anonymized or destroyed.
    2. We aim to maintain our Services in a manner that protects information from accidental or harmful destruction. For this reason, after you delete information from our Services, we may not immediately delete remaining copies from our active servers and may not remove information from our backup systems.
    3. We may also retain your personal data for longer periods if necessary to comply with our legal obligations or protect our legitimate interests.
  9. How do I access my personal data?
    1. Under the Data Protection Act, you have the right to exercise the following rights:
      1. The right to access your personal data: In this case, we may provide you with a copy of this data, if it is not available to you directly, for example within your personal account.
      2. The right to rectify your personal data: if your data is inaccurate or outdated; In this regard, it is important that the personal data we hold about you is accurate and up-to-date. Please let us know if there is any change to your personal data during the period we hold your information.
      3. Right to withdraw consent: processing is based on your prior consent and withdrawal of consent for all marketing.
      4. The right to object to the processing of your personal data: the processing depends on our legitimate interests, as far as your situation allows.
      5. The right to erase your personal data
      6. The right to restrict the processing of your personal data
      7. The right to receive your personal data for transmission to a third party or to transfer your personal data to a third party of your choice if this is technically feasible
      8. The right to lodge a complaint with a competent data protection authority if you consider that the processing of your personal data has violated data protection law
  10. How do we apply this privacy policy in processing data with third parties?
    1. The Services may be provided through and/or take advantage of features (such as audio controls or movie viewing platforms) that are operated by third-party platforms, or contain links to sites operated by third parties whose policies regarding the processing of personal data may differ from our policies.
    2. For example:
      1. You may be able to access the Services through third party platforms such as social media platforms. This third party has separate and independent privacy and personal data policies.
    3. Our digital websites may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect and use information from you in accordance with their own privacy policies, which may differ from ours.
    4. We invite you to review these policies and conditions if you wish to inquire about the processing of your personal data by a third party.
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